Cancellation and Refund Policy
If you decide that Sapphire is not for you, you may email us any time and let us know.
For Monthly Subscribers, you can cancel any time, and your account will remain active until the 30th day of your current subscription, with no more future charges to be billed to your account. Please note that there is no refund for the month(s) already paid.
For Yearly Subscribers, we offer a full refund during the first 30 days of your subscription (the trial period) if you pay by credit card and do not access our latest Pick of the Month. After the first 30 days, or if you have accessed our latest Pick of the Month, there is no refund for the yearly subscription.
If you have questions, feedback or any concerns, feel free to email us at [email protected]. Our Customer Support Team operates Mondays to Fridays from 11:00am to 8:00 pm EST. You may also call at +1 (855) 431 1299