Cancellation and Refund Policy


If you decide that Sapphire is not for you, you may email us any time and no future charges will be billed to your account. Your account will remain active until the 30th day of your current subscription. Please note that there are no refunds for monthly subscriptions.

If you have questions, feedback or any concerns, feel free to email us at  [email protected]. Our Customer Support Team operates Mondays to Fridays from 11:00am to 8:00 pm EST. You may also call at +1 (855) 431 1299